Deskripsi
Descriptions:
- ldentify, assess impact, and provide recommendation for resolution of issues related to business processes, procedural and system changes
- Working with customers to identify business requirements
- Crafting solutions to address the business needs of customers
- Ensure that project quality meets standards and testing plan
- Assists with second level incident resolution, problem root cause analysis, and post change validation
- Provides on-call support when critical production issues occur
- Follows and improves architecture, design, technical documentation, and coding standards
- Strong knowledge of CRM processes, workflows, and best practices
- Hands-on experience with no-code / low-code tools (e.g., Creatio, Zoho Creator, OutSystems)
- Excellent analytical skills
- Excellent communication skills for interacting with stakeholders and end-users
Requirement:
- Minimum diploma or bachelor degree in Information System/Information Technology
- Minimum 1-2 years experiences in the same role
- Strong knowledge of CRM processes, workflows, and best practices
- Hands-on experience with no-code / low-code tools (e.g., Creatio, Zoho Creator, OutSystems)
- Excellent analytical skills
- Excellent communication skills for interacting with stakeholders and end-users
Penting: Pendaftaran dan proses rekrutmen oleh perusahaan mitra Diploy sepenuhnya gratis dan tidak dipungut biaya dalam bentuk apa pun. Harap berhati-hati terhadap segala bentuk penipuan yang mengatasnamakan Diploy atau mitra kami. Segala proses rekrutmen/seleksi yang dilakukan di luar platform menjadi tanggung jawab penuh pengguna.
