​Job Description:
- Capable of handling any Operating System, especially Linux/Unix.
- Following standard procedures for proper escalation of unresolved issues to the appropriate internal team.
- Researching, diagnosing, troubleshooting, and identifying solutions to resolve issues.
- Taking ownership of issues reported and seeing problems through to resolution.
- Give both remote and on-site support for all clients and projects.
- Always be responsive and proactive with support requests from clients.
- Ensure proper recording and closure of all issues.
- Prepare accurate and timely reports.
- provide prompt and accurate feedback to clients.
- Always keep in touch with the latest issues in IT.
- Always keep open-minded, open-hearted, humble, and honest.
- Running as a team as the last private on the field.
Requirements:​
- Candidate must possess at least a Bachelor's Degree in Engineering (Computer/Telecommunication), Computer Science/Information Technology, Science & Technology or equivalent.
- Required language(s): Bahasa Indonesia, English
- At least 1 Year(s) of working experience in the related field is required for this position.
- Fresh Graduates are welcome.
- Required Skill(s): Support Engineer.
- Preferably Staff (non-management & non-supervisor) specialized in IT/Computer - Network/System/Database Admin or equivalent.
- Have a good knowledge of administering the Operating System (Linux/Unix Administration skill is a big plus.
- Have a good knowledge of the Relational Database Management System (especially PostgreSQL).
- Good English communication is a big plus.
- Willing to provide support to outside Jakarta and abroad
Please also do our Online Test as part of our recruitment at this link and follow the instructions: https://equnix.asia/career/
