Analyzing,
diagnosing, and installation to several areas including desktop
hardware, operating systems (Windows 7/8/10), application software and
hardware, network connectivity, databases, security, printers, scanners,
and any related problems
Installation of server infrastructure (hardware, storage, network, etc)
firewall / router / switch when required
Maintenance on server and network infrastructure
Maintaining all updates and security patches for applications and operating systems
Notebook hardware troubleshoot, such as RAM, Hardisk, VGA
Manage server : windows, linux , mail server
Technical documentations of hardware/software additions or changes
Updates and closures of trouble tickets and service requests from user
​Qualification :
At least 1 years of working experience in related field
Hardware knowledge : Desktop PC dan Notebook
Operating System and Application knowledge : Windows, Apple (MacOS)
Basic
knowledge in Microsoft Outlook (backup & restore), Network (LAN,
WAN, VPN), DNS, TCP/IP, Active Directory, Domain, share folder, share
printer,and Firewall Technologies
