Job responsibilities:

·           
To perform configurations and
customizations of web applications, experience with Service-Now is desirable.

·           
Work cooperatively with various
internal and external teams to ensure that projects are dealt with in a timely
manner and in-line with expectations for any project/support work that rely on
it

·           
The role will involve
modifications to the current solution source code

·           
The role requires large amounts
of interaction, hence the ability to work and communicate effectively is vital

·           
Take ownership of supports
related and be proactive when dealing with issues

·           
Emergency support for critical
issues

Core capabilities:

·           
Minimum 2 years of providing
Highly Technical support for complex software applications (deployment, level
2/3 support)

·           
Minimum 2 years of practical
experience with:

­     
Experience with IT Service
Management Process and Tool Configuration and Administration

­     
Experience with Web Technologies
(JAVA Script, HTML, AJAX, CSS, HTTP)

­     
Knowledge of XML/SOAP/SOA/REST
for Web Services integration are desirable.

­     
Deep understanding of networks
and IP (traces etc).

·           
Candidate must possess at least
a Bachelor's Degree in Engineering (Software, Computer, Telecommunication,
Electrical/Electronic) or equivalent.

·           
Fresh Graduate with exceptional
skills are welcome to apply.

Personal
characteristics:

·           
Motivated, independent and able
to build and maintain good relationship within team.

·           
High fluency in spoken and
written English & Bahasa Indonesia.

·           
Attention to detail and
accountability.

·           
Willingness to expand existing
and gain new knowledge.