Deskripsi
Analyzing, diagnosing, and installation to several areas including desktop hardware, operating systems, application software and hardware, network connectivity, databases, security, printers, scanners, and any related problems
Notebook hardware troubleshoot, such as RAM, Hardisk, VGA
Manage server : windows, linux , mail server
Technical documentations of hardware/software additions or changes
Updates and closures of trouble tickets and service requests from user
Qualification:
Min Diploma or Bachelor Degree in Computer Science / Information Technology or equivalent
At least 2 years of working experience in related field
Hardware knowledge : Desktop PC dan Notebook
Operating System and Application knowledge : Windows
Basic knowledge in Network (LAN, WAN, VPN), DNS, TCP/IP, and Firewall Technologies