Responsibilities:
-Communicate with customers and solve their technical issues related to the website via live chat.
-Assist Customers with exact guidance and resolutions.
-Going the extra mile for each Customer is part of the job.
-Focus on the Customer’s success by offering additional services, tools, and products.
-Response and check abuse of service (spam/phishing).
-Constantly grow - learn about IT every day to become a web hosting expert.

Job requirements :
-Strong English communication skills (C1 or higher)/TOEFL ITP (600)/IELTS (6,5).
-Proven motivation to develop skills on IT and customer-related skills.
-Min Diploma in any field (IT field is a plus).
-Customer-focused. Strong ambition in helping customers and solving their problems.
-Well developed communication skills, confidence, and collaborative.
-Availability to work on a flexible schedule (full-time only, morning/day/night shifts).
-Having basic knowledge in the domain, hosting, blog, and website.