Job Highlights :
Responsible for providing advanced technical support and ensuring the reliability, security, and performance of network infrastructure through structured preventive maintenance activities. This role involves supporting the preventive maintenance team with in-depth analysis, configuration updates, troubleshooting, and continuous improvement initiatives.
Responsibilities :
- Provide technical support for network preventive maintenance activities across client environments.
- Review and analyze network health reports generated from routine preventive checks to identify potential issues or performance degradations.
- Perform advanced configuration checks, firmware upgrades, and patch management on network devices.
- Recommend corrective or optimization actions based on preventive maintenance findings.
- Ensure preventive maintenance processes comply with company policies, security requirements, and service-level agreements (SLAs).
- Perform regular configuration backups, maintain updated network topology diagrams, and execute preventive maintenance on network & other hardware devices
Qualifications :
- Bachelor’s degree in Information Technology, Computer Networks, or a related field.
- 3+ years of hands-on experience in network engineering or technical support roles.
- Proficiency in managing and maintaining enterprise-grade network devices (e.g., Cisco, Aruba, Fortinet, etc.).
- Strong understanding of network protocols and technologies (e.g., TCP/IP, VLANs, STP, VPN, ACL, LACP, VRRP, Routing Protocols).
- Familiar with Network Monitoring Tools (Solarwinds, Grafana, PRTG, Zabbix, etc)
- Proficiency with Server, CCTV, Multimedia & Audiovisual devices is a Plus
- Relevant vendor certifications such as CCNA, CCNP, NSE 4,NSE 5 is a Plus
- Good communication skills and ability to collaborate with cross-functional teams.
- Willing to travel around Indonesia for some period of time.
PLACEMENT : CENTRAL JAKARTA
