Customer Success Representative

Total Pelamar

15 orang


10 Nov - 31 Dec 2022


When you work at Bukit Vista, you will join a diverse team and have access to a global network of people from all over the world. Here, we will direct you in building a professional path in the hospitality sector. You’re right—this is a job posting. It is, nevertheless, also a calling to a profession. But wait, what’s more? It’s an invitation to come as you are—to be your whole self, to learn about the world of tourism, and to delve into the world of hospitality. However, we are not just looking for someone that searching for a job, we are looking for passionate individuals that seek to inspire delight and willing to keep innovating, while you will also receiving mentoring, in a nurturing environment at our leading start up company. You will play an integral part in our agile company. We are working together to ensure that we provide prideful and enthusiastic behavior to the guests. You are an asset in our company.

What will you do :

Taking care of guest and providing meaningful alternative, and following up relevant resolutions in all of our traveling platforms, including complains, requests, issues, and questions
Assisting the end-to-end guest journey
Solving complains and maintain a good relation with guests and property owners
Be hospitable to guest, partners, and other employees
Suggesting strategic products or services to meet the guest’s needs
Deliver your best ability to achieve company’s target
Maintain positive attitude and conducting daily operations
Providing valid, accurate, and holistic answers by using our advanced tools

Qualifications :

Understand Bukit Vista Core Values
Highly-motivated to manage complex projects and multitask
Ability to learn multiple new tasks in short time
High initiative who knows how to take responsibilities with a can-do attitude
Familiarity with guest journey
Willingness to cooperate with customers and management to resolve any issues that may arise
Able to work both remotely and face-to-face with our Customers and Operation team
Good command of written and verbal English communication skills
Ability to adapt in a fast-paced startup life
Familiarity with our industry is a plus point
Minimum Bachelor / Diploma Educational Background
No past experience required (Fresh graduates are welcomed)
Fast learner, bias to action, and growth mindset
Relocation assistance offered to Bali for qualified candidates

What you will get :

Limitless career path and senior management level opportunity
Competitive base pay and performance bonuses
Health insurance
Extraordinary professional experience
Working in a global-channel startup company
Exposure to a professional hospitality industry
Bidang Pekerjaan
IT Consultancy & Advisory
Kab. Badung
Tipe Pekerjaan
PT Bukit Vista Nusantara

Kab. Badung

Jenis Perusahaan
Apparel, Textile & Fashion
Jml. Karyawan
Lowongan Terkait
User Journey Researcher
PT Ilmuwan Data Nusantara Jakarta Selatan 4jt - 800rb Magang
Technic Sales
PT Gunung Sari Pratama Jakarta Pusat 5jt - 8jt Karyawan Tetap